Privacy Policy
Introduction
When you use starslivery, you confide in us with your
data. We are focused on keeping that trust. That begins with helping you
comprehend our security rehearses.
This policy portrays the data
we gather, how it is utilized and shared, and your decisions in regards to this
data.
Last adjusted: 15 Feb 2024
Powerful date: 15 Feb 2024
Data collection
and use
Scope
This Policy applies to user of starslivery services anywhere in the
world, including user of starslivery' applications, websites,
highlights or different services.
This Policy depicts how starslivery and its partners gather and
utilize individual data to give our services.
This Policy explicitly applies
to:
Drivers: user who give transport
independently or through accomplice transport organizations to deliver food.
Riders :
users who request for the ride to
travel.
This policy likewise applies
to the individuals who furnish data to starslivery regarding an application to
utilize our services, or whose data starslivery generally gets regarding its
services.
The practices portrayed in
this policy are liable to appropriate laws in the spots in which we work. This
implies we just take part in the practices portrayed in this policy in a
specific nation or area whenever allowed under the laws of those spots. If you
don't mind get in touch with us in the event that you have inquiries on our
practices in your nation or area.
Data controller
The information we
collect
starslivery collects::
Data that you give to starslivery, for example, when you make
your starslivery account.
·
Data made when you utilize our services, for example,
area, utilization and gadget data.
·
Information from other sources, such as starslivery partners and third parties
that use starslivery APIs.
The accompanying data is gathered by or for starslivery:
Information you provide
This may include:
User profile :
We gather data when you make or refresh your starslivery account. This may incorporate
your name, email address, telephone number, login name and secret key, address,
installment or keeping money data (counting related installment check data),
government recognizable proof numbers, for example, Social Security number,
driving permit or identification whenever required by law, date of birth,
photograph and mark. This likewise incorporates driver vehicle or protection
data. This likewise incorporates the inclinations and settings that you empower
for your starslivery account.
Background check information We may gather historical verification data in
the event that you join to utilize starslivery' services as a driver or
delivery partner. This may incorporate data, for example, your driving history
or criminal record (where allowed by law). This data might be gathered by a
seller for starslivery' sake.
User content: We may gather data that you submit when you
contact starslivery customer support, give
appraisals or compliments to different user, or generally contact starslivery.
Information created when you use our services
This may include:
§ Location information
Depending upon the starslivery services you use and your
application settings or gadget consents, we may gather your exact or inexact
area data as decided through information, for example, GPS, IP address and
Wi-Fi.
On the off chance that you are
a driver, starslivery gathers area data when the starslivery application is running in the
closer view (application open and onscreen) or background (application open yet
not onscreen) of your gadget.
Riders and drivers can utilize the starslivery application without
permitting starslivery to gather their location
information. Be that as it may, this may influence the usefulness accessible on
your starslivery application. For instance, on
the off chance that you don't permit starslivery to gather your area data, you
should enter your get address physically. What's more, area data will be
gathered from the driver amid your excursion and connected to your record,
regardless of whether you have not permitted starslivery to gather your area data.
Transaction information
We gather transaction
information identified with your utilization of our services, including the
kind of services you asked for or gave, your request subtleties, delivery information, date and time the
administration was given, sum charged, separate voyaged, and installment
Policy. Likewise, on the off chance that somebody utilizes your advancement
code, we may connect your name with that individual.
Usage information
We gather data about how you
interface with our services. This incorporates data, for example, get to dates
and times, application highlights or pages saw, application crashes and other
framework action, kind of program, and outsider destinations or services you
were utilizing before cooperating with our services. Sometimes, we gather this
data through treats, pixel labels and comparable advancements that make and
keep up remarkable identifiers. To discover increasingly about these
advancements, if it's not too much trouble see our Cookie Statement.
Communications data
We empower user to speak with
one another and starslivery by means of the starslivery applications, sites and other
services. For instance, we empower drivers and riders, are beneficiaries, to
call one another (in a few nations, without uncovering their phone numbers to
one another). To give this administration, starslivery gets some data with respect
to the calls, including the date and time of the call/content and the substance
of the interchanges. starslivery may likewise utilize this
data for customer support services (counting to determine question between
user), for wellbeing and security purposes, to enhance our items and services,
and for investigation.
Information from other sources
This may include:
·
User feedback, such as ratings or compliments.
·
user furnishing your data regarding referral programs.
·
user asking for services for you or for your benefit.
·
user or others giving data in association claims or
debate.
·
starslivery colleagues through which you
make or access your starslivery account, for example,
installment suppliers, internet based
life services, on-request music services, or applications or sites who utilize starslivery' APIs or whose APIs starslivery utilizes, (for example, when
you arrange a stumble on Google Maps).
·
Protection suppliers (on the off chance that you are a
driver or delivery partner).
·
Money related services suppliers (on the off chance
that you are a driver or delivery partner).
·
Accomplice transport organizations (in the event that
you are a driver who utilizes our services through a record related with such
an organization).
·
The proprietor of a starslivery for Business or starslivery Family profile that you use.
·
Publicly available sources.
·
Marketing service providers.
starslivery may consolidate the data
gathered from these sources with other data in its ownership.
How we utilize your data
starslivery gathers and uses data to
empower dependable and helpful transportation, conveyance and different items
and services. We likewise utilize the data we gather:
·
To improve the wellbeing and security of our user and
services
·
For customer support
·
For innovative work
·
To empower interchanges to or between user
·
To give advancements or challenges
·
Regarding legitimate procedures
starslivery does not offer or share your
own data to outsiders for outsider direct showcasing purposes.
starslivery utilizes the data it gathers
for purposes including:
Providing services and features
starslivery utilizes the data we gather
to give, customize, keep up and enhance our items and services. This
incorporates utilizing the data to:
·
Make and refresh your record.
·
Verify your identity.
·
Process or encourage installments for those services.
Offer, acquire, give or
encourage protection or financing policies regarding our services.
·
Track the advancement of your trek or conveyance.
·
Empower highlights that enable you to impart data to
other individuals, for example, when you present a compliment about a driver,
allude a companion to starslivery, split charges or offer your
ETA.
·
Empower highlights to customize your starslivery account, for example, making
bookmarks for your most loved spots, and to empower speedy access to past
goals.
·
Empower availability includes that make it less
demanding for user with handicaps to utilize our services, for example, those
that empower hard of hearing or in need of a hearing aide
drivers to alarm their riders of their incapacities, permit just instant
messages from riders, and to get blazing outing demand warnings rather than
sound notices.
·
Perform inward tasks important to give our services,
including to investigate programming bugs and operational issues, to lead
information examination, testing and look into, and to screen and dissect use
and movement patterns.
Cookies and
third-party technologies
starslivery and its accomplices use
cookies and other identification technologies on our applications, sites,
messages and online promotions for purposes portrayed in this approach.
Cookies are little content
documents that are put away on your program or gadget by sites, applications,
online media and commercials. starslivery utilizes treats and
comparable advancements for purposes, for example,
·
Validating clients
·
Recollecting client inclinations and settings
·
Deciding the prevalence of substance
·
Conveying and estimating the viability of publicizing
efforts
·
Investigating webpage traffic and inclines, and by and
large understanding the online conduct and premiums of individuals who
associate with our administrations We may likewise enable others to give group
of onlookers
estimation and examination administrations for us, to serve promotions for our
benefit over the Internet, and to track and give an account of the execution of
those ads. These substances may utilize treats, web reference points, SDKs and
different innovations to recognize your gadget when you visit our webpage and
utilize our administrations, and in addition when you visit other online
locales and administrations. It would be ideal if you see our Cookie Statement
for more data with respect to the utilization of cookies and different advances
portrayed in this area, including in regards to your decisions identifying with
such advances.
Choice and transparency
starslivery gives the way to you to see
and control the data that starslivery gathers, including through:
in-app privacy settings
§ device permissions
§ in-app ratings pages
§ marketing opt-outs
You can likewise ask starslivery to give you clarification,
duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the starslivery Rider application enables
clients to set or refresh their area and contacts sharing inclinations, and
their inclinations for getting portable notices from starslivery. Data on these settings, how
to set or change these settings, and the impact of killing these settings are
depicted underneath.
Location information
·
starslivery utilizes riders' gadget area
administrations to make it simpler to get a sheltered, dependable excursion at
whatever point you require one. Area information enhances our administrations,
including pick-ups, route and client bolster.
You can empower/incapacitate or change starslivery' accumulation of rider area
data whenever through the Privacy Settings menu in the starslivery application, or by means of
the settings on your cell phone. On the off chance that you cripple the gadget
area benefits on your gadget, your utilization of the starslivery application will be
influenced. For instance, you should enter your get or drop-off areas
physically. What's more, area data will be gathered from the driver amid your
outing and connected to your record, regardless of whether you have not
empowered starslivery to gather your area data.
Notifications: Account and
trip updates
starslivery gives clients arrange status
warnings and updates identified with your record. These warnings are an
important piece of utilizing the starslivery application and can't be
handicapped. In any case, you can pick the strategy by which you get these
notices through the Privacy Settings menu in the starslivery application.
Notifications: Discounts and
news
You can empower starslivery to send you push warnings
about limits and news from starslivery. You can empower/impair these
notices whenever through the Privacy Settings menu in the starslivery application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.)
have characterized specific kinds of gadget information that applications can't
access without your assent. These stages have diverse authorization frameworks
for acquiring your assent. The iOS stage will caution you the first run through
the starslivery application needs
authorization to get to particular sorts of information and will give you a
chance to assent (or not assent) to that ask. Android gadgets will advise you
of the authorizations that the starslivery application looks for before
you first utilize the application, and your utilization of the application
establishes your assent.
Updates to this policy
We may sometimes refresh this
arrangement.
We may sometimes refresh this arrangement. On
the off chance that we roll out huge improvements, we will inform you of the
progressions through the starslivery applications or through
others implies, for example, email. To the degree allowed under pertinent law,
by utilizing our administrations after such notice, you agree to our updates to
this strategy.
We urge you to occasionally
survey this strategy for the most recent data on our protection rehearses. We
will likewise make earlier forms of our protection strategies accessible for
survey.